Delivery, Shipping & Payment Info

Welcome to MagicFly! We are committed to providing you with reliable and efficient service. Please review the following information regarding our shipping, delivery, and payment policies.

1. Delivery Information

1.1 Delivery Area: We offer delivery services exclusively in Los Angeles.

1.2 Delivery Fees

• Orders between $50 and $150: $11 delivery fee
• Orders over $150: Free delivery

1.3 Delivery Time: Delivery is usually made within 2-3 hours from the time of order confirmation.

1.4 Payment Methods for Delivery Orders: For delivery orders, we accept the following payment methods:

• Cash
• Credit/Debit Cards

2. Shipping Information

1. State Regulations:
   • The legality of purchasing and receiving certain products can differ based on your location. We recommend you familiarize yourself with your local laws to ensure compliance.
   • Our ability to ship to certain states may be restricted based on these regulations.
2. Shipping Rates and Methods:
   • Shipping rates and available methods are determined at checkout based on your delivery address. This allows us to provide accurate information reflecting the current shipping options and costs.
   • Please review these details carefully during the checkout process to ensure your order can be processed and delivered smoothly.
   • Shipping orders are not eligible for returns or refunds.
3. Changes in Regulations:
   • We continuously monitor legal developments and adjust our shipping policies accordingly. This means that shipping availability to certain states may change without notice.
   • We encourage you to check our website regularly for any updates to our shipping policy.
4. Order Acceptance:
   • By placing an order on magicfly.com, you acknowledge and accept that it is your responsibility to comply with all applicable laws and regulations regarding the receipt of our products in your state.
   • Magicfly.com reserves the right to cancel any order that we believe may not comply with current shipping regulations.
5. Customer Support:
   • If you have any questions or concerns about shipping to your location, please contact our customer support team. We are here to assist you and provide the most up-to-date information available.

2.2 Shipping Time: Standard Shipping typically takes between 2 to 7 working days from the date of order processing. Express Shipping takes 1 to 3 business days.

2.3 Payment Methods for Shipping Orders: For shipping orders, we accept payment via Venmo only. Detailed instructions for making the Venmo payment will be sent to you after you place your order and verify your ID.

3. Order Limits

• Minimum order amount: $50
• Maximum order amount: $500

4. ID Verification

4.1 Age Verification To comply with legal requirements and ensure that our products are sold only to adults over 21, and we require ID verification for all first time orders.

4.2 Verification Process

• Upon placing your order, you will receive an email requesting a copy of a valid government-issued ID.
• The ID must show your name, photo, and date of birth.
• Acceptable forms of ID include a driver's license, passport, or state ID card.
• Your order will not be processed until your ID has been verified.

4.3 Privacy and Security We take your privacy seriously. All ID information provided will be securely stored in a secure 3rd party application and used solely for the purpose of age and ID verification.

5. Placing an Order

5.1 How to Order To place an order: Please add the desired items to your cart and proceed to checkout. Ensure that you meet the minimum and maximum order limits.

5.2 Order Confirmation: After placing your order, you will receive an order confirmation email with the details of your purchase and, if applicable, instructions for ID verification and Venmo payment.

6. Contact Us

If you have any questions or need assistance with your order, please contact us at:

MagicFly

support@magicfly.com,

+1 (323) 616-1050We appreciate your business and look forward to serving you. Thank you for choosing MagicFly!