Return Policy

1. Eligibility for Returns

• We only accept returns for unopened products.
• The product must be in its original packaging, unused, and in the same condition as when you received it.

2. Return Window

• You must contact us within 7 days of receiving your order to initiate a return.

3. Return Process

• To initiate a return, please contact our customer service team at support@magicfly.com or 323-616-1050.
• Provide your order number, the item(s) you wish to return, and the reason for the return.
• Shipping orders are not eligible for returns or refunds.

4. Return Shipping and Delivery Fees

• You may be responsible for extra shipping or delivery fees associated with the return.
• These fees will be communicated to you once your return request has been reviewed and approved.

5. Refunds

• Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed and a credit will be applied to your original method of payment within a certain number of days.
• Shipping orders are not eligible for returns or refunds.

6. Contact Us

If you have any questions or need assistance with a return, please contact us at:

MagicFly

support@magicfly.com,

323-616-1050

Thank you for choosing MagicFly! We appreciate your business and are here to assist you with any concerns you may have.